Bookings made within 24 hours will be subject to a $10 last-minute booking fee.
Cancelations made within 24 hours will be subject to a 50% cancellation fee.
The following days will be subject to a $15 surcharge: Easter, Independence Day, Thanksgiving, Christmas Eve (evening visits), Christmas Day, New Year's Eve (evening visits), and New Year's Day.
We are available every day for appointment requests between 6:30 AM - 10:30 PM (including weekends and holidays). When requesting an appointment, you will choose your preferred arrival window for each visit: Morning (6:30AM - 11AM), Afternoon (11AM - 5PM), Evening (5PM - 10:30PM), or 'Any Time' (6:30AM - 10:30PM) . We cannot guarantee a specific arrival time, but we will do our best to accommodate your needs. We give preference on narrow time frames for kittens, puppies, geriatrics, and those needing medication at specified times. Select the 'any time' window and get 5% off that visit!
Completed documents can be emailed to kneadypawz@gmail.com. Forms can also be completed during the Meet & Greet with your sitter.